Privacy Policy

Learn Medicare ("Learn Medicare," "we," "us," or "our") is an educational Medicare resource operated in connection with a licensed insurance agent, Kayla Price (NPN 18530055). This Privacy Policy explains what information we collect through learnmedicare.org (the "Site"), how we use it, and the choices available to you. By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you fill out a form on the Site — such as requesting our free Medicare guide, enrolling in our email course, registering for the mini-course, or requesting a free plan review — we collect information such as your name, email address, phone number, ZIP code, and any other details you choose to provide.
• Automatically collected information. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, referring URL, pages viewed, and time spent on the Site. This is collected through cookies and similar tracking technologies, described further in Section 5 below.
• Communications. If you contact us by phone, email, or chat, we retain a record of that communication, including any information you voluntarily provide.

2. How We Use Your Information

We use the information we collect to:

• Create and maintain a contact record for you in our customer relationship management system (GoHighLevel, "GHL"), so we can respond to your requests and follow up appropriately;
• Deliver the educational content you requested, including our free Medicare guide and mini-course lessons;
• Enroll you, with your consent, in an educational email drip sequence that delivers Medicare information over time via automated and manual email communications;
• Contact you by phone, text, or email about scheduling a complimentary, no-pressure plan review with a licensed agent, if you have requested one;
• Improve the Site's content, usability, and performance; and
• Comply with legal, regulatory, and recordkeeping obligations applicable to licensed insurance agents.

3. Consent to Contact (TCPA Disclosure)

By submitting a form on this Site and providing your telephone number and/or email address, you expressly consent to be contacted by Kayla Price and/or Price Services Group LLC by telephone (including by automatic telephone dialing systems and prerecorded or artificial voice messages), text message (SMS), and email regarding Medicare education and, where applicable, insurance products and services, even if your number is listed on a Do Not Call registry. Message and data rates may apply. Consent to be contacted is not a condition of purchasing any product or service. You may revoke your consent at any time by replying "STOP" to any text message, clicking "unsubscribe" in any email, or contacting us directly using the information in Section 8 below.

4. Email Drip / Educational Sequence

If you request our free guide, enroll in the mini-course, or otherwise opt in, you may be enrolled in an automated series of educational emails about Medicare. You may unsubscribe from this sequence at any time using the link provided in each email. Unsubscribing from marketing or educational emails does not automatically revoke consent to be contacted by phone or text unless you separately request that as described in Section 3.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences (such as light/dark display mode), measure traffic and engagement, and support advertising and analytics tools. You can control cookies through your browser settings; disabling cookies may affect certain Site functionality. We do not knowingly sell personal information, as that term is defined under applicable state privacy laws.

6. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and manage contacts, including our CRM provider (GoHighLevel) and email/SMS delivery platforms, under confidentiality obligations;
• Carriers or business partners only where necessary to service a request you have affirmatively made, such as a plan review; and
• Government authorities or regulators, where required by law.

7. Data Retention and Security

We retain contact and form information for as long as reasonably necessary to fulfill the purposes described in this Policy and to comply with applicable insurance recordkeeping requirements. We use commercially reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

8. Your Choices and Rights

You may request access to, correction of, or deletion of the personal information we hold about you, or ask us to stop contacting you, by emailing us at the address below. Depending on your state of residence, you may have additional rights under applicable privacy law.

9. Educational Content Disclaimer

This Site provides general educational information about Medicare and does not constitute medical, legal, financial, or insurance advice specific to your situation.We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. Kayla Price is a licensed insurance agent (NPN 18530055); nothing on this Site should be construed as a recommendation to enroll in, disenroll from, or change any specific plan.

10. Children's Privacy

This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

12. Contact Us

Questions about this Privacy Policy or your information may be directed to Kayla Price, licensed insurance agent (NPN 18530055), Price Services Group LLC, through the contact options listed on this Site.